Nov 10, 2026
8:30 am
12:30 pm
Class Description
This beginner class is designed to help new service technicians learn the basics of furnace and air handler heating. Participants will learn about heat transfer, sequence of basic heating system operation, and troubleshooting heating elements in air handlers. Participants will go over the best practices for a proper operating system and why they are critical in the heating season.
Class Instructors

Charles Wilkerson
Charles Wilkerson has been in the HVAC industry for 30 years. Starting out as a maintenance technician and working his way to lead technician. Charles found a passion in education and training for the HVAC industry where he became an instructor for a local community college. During that time Charles was able to build heating and cooling training programs from the ground up. He recognized the need for Training and Support in the Field.
Following education, Charles became a General Manager of a small heating and cooling company where he was faced with the same training and support needs that most dealers face. Charles is committed to bringing education, training, and support to the next generation of service technicians through his employment with the O’Connor company.

Patrick Fetters
Patrick has been in the HVAC industry for 23 years as an installer and service technician in the residential and commercial sides. Patrick has his Master's mechanical license, NATE Certifications, and backup generator certifications. His area of expertise is troubleshooting and designing applications of HVAC equipment.
Class Location
16910 W 116th St, Lenexa, KS 66219

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